IOT telemetry outage

Incident Report for Conneqtech

Resolved

This incident has been resolved
Posted Sep 08, 2023 - 08:45 CEST

Monitoring

Our systems have successfully caught up with the incoming data. We are actively monitoring our message broker and inquiring with our hosting provider to determine the root cause of the outage.
Posted Sep 07, 2023 - 15:43 CEST

Identified

Our message broker did not accept most messages anymore causing the system to halt. Telemetry is now being processed and the system is working on the backlog of telemetry
Posted Sep 07, 2023 - 15:25 CEST

Investigating

We are seeing a drop of telemetry data reaching our servers. We are currently investigating the issue
Posted Sep 07, 2023 - 14:39 CEST
This incident affected: IoT Architecture and Devices.